[PLACEHOLDER — this page is styled and ready, but every term below must be replaced with your real returns policy. Do not publish a returns window or guarantee that is not configured in your Shopify Refund Policy — the product page and footer promise a 30-day guarantee, so make the two match before you run ads.]
1️⃣
GET IN TOUCH
Message us with your order number and what went wrong.
2️⃣
SEND IT BACK
[PLACEHOLDER — who pays return postage, and where it goes.]
3️⃣
GET YOUR REFUND
[PLACEHOLDER — how long refunds take to appear.]
Return window
[PLACEHOLDER — state the real number of days.]
Condition
[PLACEHOLDER — unused, original packaging, etc.]
Damaged on arrival
[PLACEHOLDER — describe your replacement process.]
Full policy
The binding version is always our Refund Policy.